Effective Date: 01.01.2000

1. Introduction

Steel Fabricators SA (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website or interact with our services, including obtaining quotes or contacting us.

2. Information We Collect

• Contact Information: Name, surname, phone number, and email when requesting quotes or contacting us via forms (as seen in the “Request A Free Quote” form) steelfabricators.co.za.

• Project Details: Information about your project requirements, including descriptions, measurements, photos, or designs used for consultation and quotations steelfabricators.co.za.

• Usage Data: Visitor IP addresses, browser type, pages visited (including FAQs, service pages), timestamps, and other analytics data from website usage.

3. How We Use Your Information

We use personal data to:

• Provide high-quality welding and fabrication services, including structural steel, custom metalwork, on-site welding, and more steelfabricators.co.za.

• Create accurate quotations and deliverables based on your project needs.

• Communicate regarding services, project updates, billing, or support.

• Improve website functionality, user experience, and content relevance through analytics.

• Prevent fraud and ensure security of our services.

4. Sharing Your Information

We may share your personal information with:

• Service Providers: Trusted partners assisting with operations (e.g. email or CRM platforms).

• Compliance Authorities: When required by law or to protect our rights.

• Affiliates or Successors: In the event of a business sale or merger.

• With Consent: When permitted by you.

5. Cookies and Tracking

Our website may use cookies or similar technologies (e.g. Google Analytics) to track visitor behavior and preferences. You can manage cookie settings via your browser; please note this may affect site performance.

6. Data Security

We implement reasonable security measures—technical and organizational—to protect personal data against unauthorized access, disclosure, alteration, or destruction.

7. Data Retention

We retain personal data only as long as necessary to fulfil the purposes in this policy, comply with legal obligations, resolve disputes, or enforce our agreements.

8. Your Rights

Depending on applicable law, you may have rights including:

• Accessing and receiving copies of your data.

• Correcting inaccuracies.

• Deleting your data.

• Objecting to or restricting processing.
  To exercise these, contact us at info@steelfabricators.co.za or call +27 71 745 1559 steelfabricators.co.za.

9. Children’s Privacy

We do not knowingly collect information from individuals under the age of 13. If you believe we have inadvertently done so, please reach out to us to have it removed.

10. International Transfers

Personal data may be processed or stored in South Africa or other jurisdictions. We ensure transfers are conducted under appropriate data protection safeguards.

11. Updates to This Policy

We may update this policy as our practices or regulations evolve. The most recent version will always be posted on our website, including the effective date.

12. Contact Us

If you have any questions or concerns about this policy or our data practices, please contact us at:

• Email: info@steelfabricators.co.za

• Phone: +27 71 745 1559

• Address: 13 Benbow St, Kensington, Johannesburg, 2000, South Africa